Somehow, it seems that even with all of the modern conveniences we have in terms of communications that it’s become harder and less reliable to actually communicate with people. Just thirty years ago, you called someone. If they were in the growing number of families that had an answering machine you likely left a message, and then the game of phone tag was afoot. If there was no answer you called back later. Or perhaps you might speak to someone else in the house that would take a written message. And business was conducted over the phone from 9am until 5pm.
Communications Breakdown…
Posted in NJW News, Ramblings, Training and Workshops, Uncategorized
Tagged 2011, canada, communications, data, email, experiment, facebook, feature, learn, london, mobile, NJW News, phone, software, thoughts, twitter, update, wilson
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The Age of Customer ‘Dis-Service’…
Or… how quickly can I lose a future customer?
OK… I admit, it’s a rainy, dreary day, and I’m not in the best mood already when this all started, but it still shows how the modern retail world are losing grips with the concepts of Customer Service and how one 60 second encounter with the wrong person or the wrong attitude can change a relationship and either win or lose a future long-term client. And that can equate to a LOT of money over the term of that relationship.
Posted in NJW News, Photography Industry News
Tagged camera, canada, client, customer, digital, fail, london, NJW News, norm, ontario, opinion, photography, policy, relationship, review, service, wilson
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A decade of change…
It started 10 years ago – in the morning of September 11, 2001 – when the World Trade Center in New York was destroyed, and a large number of American citizens were killed in the name of terrorism. At that moment the world as we know it started to change. And has continued to do so since.
Posted in NJW News, Ramblings
Tagged 911, humanity, life, opinion, peace, philosophy, september 11, terrorism, us
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Project Pink is growing…
After a series of very positive meetings this weekend, there are several new image projects coming together in the next couple of weeks, involving a range of women in various sets that deliver simple artistic forms and some that will engage the viewer with a message. Stay tuned at http://pink.njw.ca for the latest news and images.
Posted in NJW News, Project Pink
Tagged 2011, art, cancer, digital photography, events, fashion, feature, Local, london, modeling, models, NJW News, nude, ontario, photography, pink, portfolio, portrait, prints, referral, research, season, Shoots, store, style, training, update, workshop
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NEW! Online Viewing and Print Ordering is here.
After several attempts over the years to find a combination of services that work well with the framework of my site, I’ve finally found what seems to be working, and more importantly, works within my WordPress blog sites seamlessly. If you are looking for images from a Wedding, Public Event or Night Club shoot, just roll over the Client Albums item on my menu and select the gallery that you’re looking for. From there, you can view and order prints in a wide range of formats and finishes, and all processing is fully automated to ensure consistent and quick delivery of your order. Thanks for your support!
